When you sign up, we’ll send out your Welcome Pack. It contains your collection schedule, what goes into your bins, etc). We will deliver your bins within 3 to 5 working days. We will empty your first bin on your next collection day.
The Welcome Pack includes a letter (and freepost envelope) that you simply sign and return to us and we will in turn inform your collector that you have joined The City Bin Co. It instructs them to remove their bins from your home.